CWSIS1574E: The file store's permanent store file is full.

Hi All,

I was getting following error in my SystemOut.log and getting some errors on application level. When I search for this error I came across the concept of file store in Websphere Application server. 

Exception Message: 

CWSIA0067E: An exception was received during the call to the method JmsMsgProducerImpl.sendMessage (#4): com.ibm.ws.sib.processor.exceptions.SIMPResourceException: com.ibm.websphere.sib.exception.SIResourceException: CWSIP0002E: An internal messaging error occurred in com.ibm.ws.sib.processor.impl.ConsumerDispatcher, 1:787:1.280.5.25, com.ibm.ws.sib.msgstore.RollbackException: CWSIS1002E: An unexpected exception was caught during transaction completion. Exception: com.ibm.ws.sib.msgstore.PersistenceFullException: CWSIS1574E: The file store's permanent store file is full.

Cause:

This error is occurred due to the file store's permanent store file is full. The same can happened in case of  if file store's temporary store file is full or  if file store's log file is full.

Solution:

We can perform any of the following two steps, depending upon the scenario. 

1. We can clear/purge the  permanent store file,  temporary store file and  log file [if issue is not getting frequently ]
2. We can increase the size of permanent store file,  temporary store file and  log file [if issue is  getting frequently ]

Clear/Purge the File Store:

If you are not getting the issue frequently you can simply clear the logs to resolve it. We can perform the following steps to clear the store files.

1. First clear all the queues in the SIB bus which causes the problem. For that login to the WAS console and go to the location
Buses > Bus_Name > Messaging engines > Messaging engines_Name > Queue points

2. It will show you the list of all queues and current depth (Number of message it contain)
Click on the queue name > Runtime tab > Messages and it will list you all the messages, simply click on Delete all button to clear the queue

Similarly clear all the queues which contain messages.

3. Before clear the file store stop the message engine on required bus. For that go to the location Buses > Bus_Name > Messaging engines > Messaging engines_Name  select message engine and click on stop.

4. To Clear a file store, the below flat files from the server have to be backed up

a. Log
b. TemporaryStore
c. PermanentStore

The path of the file store files, on the server, can be obtained from the Buses > Bus_Name > Messaging engines > Messaging engines_Name >Message store

5. Once backed up a file store , you can delete  Log, TemporaryStore, PermanentStore or can make them empty.

6. Restart the Messaging engine. [if messaging engine doesn't start then restart the JVM]

Increase size of the File Store:

As I told previously if you are getting the same issue frequently you can increase the size of file store. We can perform the following steps for same.

Here in our case we are getting error CWSIS1574E: The file store's permanent store file is full. So we are increasing the size of permanent store only.

1. Login to the WAS admin console, the path of the file store files, on the server, can be obtained from the Buses > Bus_Name > Messaging engines > Messaging engines_Name >Message store

2. Here on this screen you can increase the value of Minimum permanent store size and Maximum permanent store size. In our case we increase it to minimum 500MB and maximum 750MB.

3. Clear/Purge the file store as discussed above.
4. Restart the Messaging engine. [if messaging engine doesn't start then restart the JVM]

This works in my case, hope will help you also. Kindly comment for your suggestion and quires.    

"Effort only fully releases its reward after a person refuses to quit.”

 Regards,

 Akhilesh B. Humbe